How to reach us
Email is the one channel we always answer: 1–2 working days, Guangzhou / Hong Kong time. You can also come in person in Guangzhou. Wholesale and partnership go through a separate subject line.
Support & orders
Put your order number in the subject line and it moves fastest. For returns or damage, attach photos — see Shipping & returns.
Custom orders & Guangzhou visits
For the legend grade (Immortal Brew) use the subject “Custom order”; to visit us use “Guangzhou visit”. A visit includes a combined check-up (four-diagnosis plus standard blood and metabolic markers), priced separately.
Wholesale, distribution & partnership
Use the subject “Wholesale” and include: target market, channel type, estimated annual volume and whether you already hold import licences. We reply with terms and pricing.
Press & licensing
Use the subject “Press”. For brand or content licensing, state the use and the market.
Entity & address
Operated by Qiyuan Technology (Guangzhou) Co., Ltd. Registered address: Room 201 (N152), No. 13 & 15, Fujia Middle Street, Nansha District, Guangzhou 510100, China. Ships from Guangzhou or Hong Kong. Support: chenfei@aibots.hk.
Medical emergencies
For acute symptoms, contact local emergency services or a clinician immediately — do not use this inbox. Nothing on this site is medical advice.